My career has developed across operations, business development, technology, communications and municipal government. Today I work across all City of Tolleson departments and regularly coordinate with elected officials, executive leadership, department directors, businesses, vendors and community organizations.
I bring a cross-functional perspective that connects people, process, customer service and technology to help organizations move projects forward.
2019–Present
City of Tolleson — Public Affairs Support Specialist
2015–2019
City of Surprise — Communications Specialist
2010–2021
iPromo Design Studios — Owner / Consultant
2002–2012
Hensley Beverage — Latino Marketing Coordinator
1997–2002
Hensley Beverage — Diesel Mechanic / Shift Foreman
B.S. Information Technology
Advanced Mobile Development — University of Phoenix
A.A. Information Technology
Programming — University of Phoenix
Current Development
Generative AI, prompt development, workflow design and municipal Development Services fundamentals.
Understand the people and process first, identify the real problem, establish clear priorities, and implement practical improvements that support staff, customers and organizational goals.
A combination of municipal knowledge, project leadership, business relationships, communications, technology and process improvement.
Business needs assessment, marketing/technology guidance, client relationships, referrals and follow-through.
Workshops, career fairs, public meetings, ribbon cuttings, grand openings, presentations and community events.
Businesses, entrepreneurs, elected officials, schools, nonprofits, agencies, vendors and community partners.
Cross-department coordination, City processes, public service and internal/external communications.
Program budgets, vendor expenditures, community donations, event resources and documentation.
Websites, digital content, analytics, forms, multimedia, AI-assisted workflows and online customer resources.
Examples of cross-functional leadership, digital operations, process improvement and project execution.
Connect businesses and entrepreneurs with resources, coordinate programs and partnerships, and deliver responsive customer service.
Make it easy for businesses, entrepreneurs and community partners to understand available services and connect with the right resources.
Coordinate workshops, business events, career fairs, meetings and community activities with clear schedules, logistics, responsibilities and follow through.
Build responsive relationships with businesses, schools, workforce partners, nonprofits, chambers and other community organizations.
Use digital tools, websites, forms, analytics and appropriate AI-assisted workflows to improve customer access, communications and operational efficiency.
My current role requires communication across organizational levels and outside the City.
Mayor, Vice Mayor, City Council and commissioners.
City Manager, Deputy City Managers and department directors.
Development Services, Engineering, Finance, Police, Fire, Utilities, Parks & Recreation and others.
Local business owners, corporate managers and service providers.
Print, apparel, signage, photography, videography, web and promotional vendors.
Schools, nonprofits, event partners and community organizations.
“My leadership experience is largely cross-functional: bringing the right people together, clarifying responsibilities, tracking the work and keeping projects moving.”
I welcome the opportunity to discuss how my municipal experience, small-business background, community partnerships, program coordination and technology skills can support businesses and entrepreneurs in your community.
Download ResumeMunicipal Government & Business Operations Professional
Phone: 623-377-1566
Email: ngasca@cox.net
LinkedIn: www.linkedin.com/in/nico-gasca/
Portfolio: www.iPromoDS.com